Low Lee Chua has many years of experience in the bus industry, having joined SSB in 1981. In the past, each bus service will have a driver and a conductor. The conductor will assist the bus driver to collect fares and issue bus tickets. Both are required to be present for bus operations. Manpower become an issue if either was unable to make it for their shift. The process was streamlined to a “one-man operation” system, where commuters paid their fares using the
coin-collection box.
Low Lee Chua
Senior Supervisor, Despatch
Bus Operations